Privacy Policy
Last updated: August 17, 2026
Introduction
Big G Toys Miami ("we," "us," "our," "BIGGTOYSMIAMI") respects your privacy. This Privacy Policy explains what information we collect through this website and our sales, trade, and delivery process, how we use it, and the choices you have.
Information We Collect
- Personal identifiers — name, phone number, email address, and mailing/delivery address when you submit an inquiry, request an offer, or arrange a purchase or delivery.
- Vehicle & service details — information about a vehicle you're interested in buying, or details of a vehicle you're offering to sell or trade (year, make, model, VIN, mileage, condition).
- Communications records — records of calls, texts, emails, and form submissions between you and us, so we can follow up accurately.
- Technical & cookie data — standard technical information such as IP address, browser type, and pages visited, collected automatically to keep the site running smoothly.
How We Use Your Information
We use your information to respond to inquiries, prepare and communicate purchase or trade-in offers, schedule viewings and enclosed transport, process financing referrals, and otherwise carry out the service you've requested. We do not use your information for any purpose unrelated to serving you as a customer or prospective customer.
SMS / Text Messaging & A2P 10DLC Compliance
If you provide your mobile number and check the applicable consent box on one of our forms, you opt in to receive calls and texts from Big G Toys Miami related to your inquiry, and, separately, marketing/promotional texts if you opt in to that as well.
- Consent & opt-in: transactional messages (about your specific inquiry, quote, or appointment) require checking the transactional consent box; marketing messages require separately checking the marketing consent box. Neither is a condition of doing business with us.
- Frequency & rates: message frequency varies based on your interactions with us. Message and data rates may apply.
- Opt-out & support: reply STOP at any time to stop receiving texts, or HELP for support. You can also contact us directly at 844.361.1531.
- No third-party sharing for marketing: mobile opt-in consent and phone numbers collected through our SMS program are never shared or sold to third parties for their own marketing purposes.
Cookies & Tracking
This site may use basic cookies or similar technologies to remember your preferences and understand how the site is used, so we can keep improving it. You can control cookies through your browser settings.
How We Share Information
We share information only as needed to serve you: with service providers who help us operate (such as enclosed transport carriers, financing partners, and vehicle history report providers like CARFAX), or when required by law. As noted above, mobile opt-in data from our SMS program is never shared for third-party marketing purposes. We do not sell your personal information.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to keep your information safe.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise any of these rights, contact us at concierge@biggtoys.com or 844.361.1531.
Third-Party Links
Our site may link to third-party services, including vehicle history reports (CARFAX) and, where applicable, mapping or social media platforms. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their own policies.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from anyone under 18.
Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Reach us at 844.361.1531 or concierge@biggtoys.com.